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that you will have a safe, secure online shopping experience.



  • Visa, MasterCard, Discover and American Express cards are accepted.
  • PayPal is intregated into our system and accepted.
  • Corporate checks are accepted. Full payment is required with order.
  • Corporate checks are to be made payable to: Workplace Management, Inc.
  • Purchase Orders are accepted with full payment enclosed.
  • Make Purchase Orders out to: Workplace Management, Inc.
  • Shipping - To Continental US only. Free Ground Shipping to commercial addresses.
  • ChairsNow.com is owned and operated by Workplace Management, Inc / Todays Office.



  • Orders will be charged to your credit card within 24 to 48 hours after your order is placed.  This includes items that are stocked, and items that are "custom made-to-order" per your selected fabrics and finishes.  This procedure is a safeguard to protect against fraudulent credit card orders.


    If you wish to place your order via telephone, please call us toll free at 877-353-7320 to speak with one of our sales representatives between the hours 10:00am to 3:00pm Eastern Time M-F.



    Please Note: SHIPPING: Standard ground shipping for mainland USA only.

    This site uses only the highest level of Internet SSL Security



    www.ChairsNow.com
    Offices and Warehouse located at
    Workplace Management, Inc.
    Ridley Creek Plaza
    5113 West Chester Pike
    Newtown Square, PA. 19073
    Call Toll Free: 877.353.7320
    Email: Sales@ChairsNow.com
    Fax: 610.353.7926
    Customer Service hours: 10:00am to 3:00pm EST, Monday thru Friday.

    ChairsNow.com is owned and operated by Workplace Management Inc. / Todays Office


    ChairsNow.com is not responsible for typographical or pricing
    errors, and reserves the right to change pricing, terms and conditions at anytime as deemed necessary.


    info@chairsnow.com

    Welcome to ChairsNow.com

    Some History:

    The company (Workplace Management) was formed in 1981 as a family business serving our immediate tri-state area of Pennsylvania, New Jersey and Delaware offering professional Design/Office Layout Services, with delivery and installation. Armed with a superb list of Contract Office Furniture representing over 200 manufacturers, we earned a reputation for performance and customer satisfaction. In June of 2005 we opened our Yahoo Store ChairsNow.com.

    We promise our ChairsNow.com customers total satisfaction as we make it easy to purchase ergonomic seating for offices and homes throughout the United States. The products that are presented here by ChairsNow.com were carefully selected with a proven track record of satisfaction with existing users over time, and by the evidence of repeat orders for these products.


     

    General:

    ChairsNow.com will ship your order via the best method based on weight, size, and quantity of your items. The majority of our products will ship to you via UPS or FedEx ground. If your order has large pieces, and/or the quantity suggests, your order will ship common carrier. Common carrier shipments deliver during normal business hours. All prices are for Delivery to your door, curbside, or loading dock. Someone should be present to sign and accept the merchandise if shipped via common carrier. Does not include inside delivery or set-up.

     

    Warranty Information:

    The warranty on all products is commensurate with the intended and stated warranties offered by the manufacturer. The warranty time period varies with each manufacturer. The manufacturer ultimately determines the status and issues of warranty claims. ChairsNow.com will work closely with any warranty issue by handling the warranty claim with the manufacturer on behalf of its customers. ChairsNow.com cannot be responsible for any shipping cost for parts or replacement items that are shipped by the manufacturer. Your first call on warranty issues should be to us so the proper steps can be taken. In some instances the manufacturer will send a representative to inspect the warranty issue, or will ask for emailed photographs.

     

    Freight Claims | Damaged Merchandise:

    If your products ship UPS, FedEx, or or any small box carrier, it is the customers responsibility (the buyer) to inspect the product and to sign for it. It is the customers responsibility (the buyer) to unload from the delivery truck to premises if your products were shipped "Common Carrier (large truck)", inspect the product, and to sign for it. Remember when you sign for the product you own the product that moment. After we receive your order, you will be sent an acknowledgement. At that time, we will let you know if your merchandise is backordered, and for how long. If your product is damaged from shipment you must sign the freight delivery slip "PRODUCT DAMAGED". This is your recourse for having the product or damaged parts replaced. If you have freight damage, please notify us immediately by phone or email because you have 10 days after receipt of product to file a claim. ChairsNow.com will work with you closely and get your replacement product or parts as soon as possible. Freight damage is not the liability of the seller. It is HIGHLY RECOMMENDED that you keep the shipping boxes until you are satisfied. All authorized returns must be in ORIGINAL PACKAGING. Do not send merchandise back to us freight collect, as it will be refused. If your order contains large heavy items, please keep in mind that you may need a couple of people to unload. Alternatively, most freight companies offer additional services to help you move items from the truck into your home or office. Once we email you the tracking information you can contact the shipper directly to arrange for any additional services. The customer (buyer) will be responsible for directly paying the freight carrier for these additional services.

     

    Cancellations / Returns or Changes to Orders:

    Orders that are (made-to-order), i.e. orders with finishes, fabric or paint colors that are selected by the buyer, and/or built to buyer specifications are considered "special order" and cannot be cancelled once the order has gone into production which will be within 48 hours after your order is placed. The manufacturer will state that it is too late to cancel, custome made chairs are non-cancellable, all sales are final (After 48 hours of placing the order). If the product is defective, ChairsNow.com will arrange to send replacement parts and/or replace the defective product.  Please choose your finishes, fabric colors, and options carefully because we cannot accept returns due to improper selections or if you decide you don't like the colors you chose, or you do not like the chair for any reasons. These chairs are specified by the buyer and are custom made for the buyer.  Once an order has shipped and in transit to the customer, the order cannot be cancelled. Returns are not possible on "made-to-order" customer designed chairs as these sales are final. Any authorized returns (non-custom items only) must have an (RA) a return authorization number from ChairsNow.com, and the buyer will receive instructions for returning the product. The customer will be responsible for shipping and any shipping charges or re-stocking fees that will occur unless the item has been deemed defective and cannot be repaired by parts replacement. Returns must be in original packaging and without obvious signs of use or damage, and must be in new resalable condition. The condition of the product will be determined at our discretion.

    Authorized Returns will be at the sole discretion of ChairsNow.com and will not be considered beyond 10 days of the buyer receiving the product. There can be no exceptions to this policy. The cost of return freight will be assessed to the buyer.
    Standard restocking fee is 50% plus freight on (non-custom made items only) items on authorized returns.

    For five or more (non-custom made) items, restocking fee is 60% plus freight cost on authorized returns.

    Returns will not be accepted based on color or option choices made by buyer.  Please choose your fabrics, finishes and options carefully before ordering.  If you need help selecting chair options, please call us.